tool description

The storytelling supports the exploration of the service idea. Through the use of simple words, the teller will illustrate the solution as it is a story. This allows the communication of the idea inside a group but also the preparation of the first sketches for the storyboard.
The storytelling leave some blanks to be fill in by the suggestions of other stakeholders and users.

References: 
(2008) Solomon Christian, Storytelling. La Fabbrica delle Storie, Fazi.
(2009) Kevin Brooks, Whitney Quesenbery, “Storytelling for User Experience Design, Rosenfeld Media.