tool description

The ecology map is a graph representing the system of actors with their mutual relations. It provides a systemic view of the service and of its context. The graph is built through the observation of the service from a specific point of view that becomes the centre of the whole representation; for example if the selected subject is the user, the graph will show all the actors starting from their relations with him.

(2007) Nicola Morelli, New representation techniques for designing in a systemic perspective, paper presented at Design Inquires, Stokholm.


eva Schiffer

Net-map is a participatory tool developed by Eva Shiffer for facilitating design processes dealing with or involving extended social networks. Net-map supports the visualization of communities, helping all the actors (grassroots) in the comprehension and discussion about their relative positions within the system.
“Net-map is an interview-based mapping tool that helps people understand, visualize, discuss and improve situations in which many different actors influence outcomes. Individuals and groups can clarify their own view of a situation, foster a discussion and develop a strategic approach to their networking activities.” (Eva Shiffer)
In particular the maps reveals what actors are involved in a given network, how they are linked, how influential they are and which goals they have.



Live|Work uses this kind of representations in order to get a systemic view of the service and of the context it will operate in, a systemic view that help them in finding opportunities, inspiring new ideas and establishing the overall service concept.
This map is also called ecology map because the idea of ecology implies the presence of a complex system but also has a connotation of sustainability, that means that all the actors exchange value in way that are mutually beneficial over time.