The ecosystem map is a synthetic representation capturing all the key roles that have an influence on the user, organization and service environment. The ecosystem map is built by first displaying all the entities, and then connecting them based on the type of value they exchange.
use it to
Uncover existing gaps and identify valuable opportunities for synergies.
Map all the relationships as a giving and a receiving: the value is in the loops.
An ecosystem map to better understand fire safety in informal settlements
Research and Innovation
frog has been working with American Red Cross and other partner organizations in order to design and develop prevention solutions to the dangereous fire break-outs that often destroy entire informal settlements. In the initial phases of the project, the team engaged several local stakeholders in two cities (Nairobi and Cape Town) with the goal of understanding all the local services and actors involved in the fire prevention and intervention. The activity started with a rough paper-based diagram build during co-design sessions, and ended up in a consolidated framework, describing the spectrum of services sorrounding the individual dwellers and their communities. The map allowed to identify the actors involved in the emergency, and the related flow of information and communication, highlighting gaps and interruptions.
what was interesting
By keeping the same structure to look at the fire-safety ecosystems in different places (e.g. Nairobi, Kenya vs Cape Town, South Africa), the maps immediately clarify similarities and specificities. This helps planning programs and designing modular solutions, that could adapt and scale across different geographies.
Mapping Argentina's addiction prevention and regulation system
Sedronar held four co-creation workshops with a multidisciplinary team of 7 public servants and 2 designers facilitating the work sessions. It was the first step in their internal processes research, aimed at understanding obstacles and difficulties to improve their approach towards prevention of addictions. The objective was to gain clarity and develop a deep understanding of the entire ecosystem, building a map that captures the key forces and patterns driving the system’s behavior.
what was interesting
The map helped the organization to reflect about (and partially judge) the work done so far and highlighted how certain factors influence the system’s functioning in diverse ways that are not always taken into consideration.