A long journey
Over the years the platform has become a key resource in the service design discipline, guiding students, practitioners and professionals from all over the world in the discovery of service design tools and techniques.
2009
The Service Design Tools project started leveraging the research done by Roberta Tassi for her graduation thesis Communication Tools for Service Design, in collaboration with POLI.design and Domus Academy Research Center.
2019
A new version of Service Design Tools has been launched, with the main objective of updating the database, refreshing content and case studies and improving the user experience.
2020
The beginning of a new journey, with an increasing involvement and participation of POLI.design (in collaboration with the Master in Service Design and the Service Innovation Academy of POLI.design - Politecnico di Milano) to further develop the platform and evolve the project, with additional content and initiatives.