Interview Guide

Get ready for user research by listing all the questions you want to ask.

applied for



Service Staff





also called

Research Questions, Discussion Guide

what is it

The interview guide (or discussion guide) is a logical sequence of topics and questions that help the researcher conduct an interview session. The guide is organized in sections according to the different topics that need to be explored during the research; each section comes with a detailed set of questions that help cover that topic. While during the interviews the conversation may go in many different directions, the guide helps the researcher remember all the key aspects to explore.

use it to

Get prepared to moderate the interview and make the most out of it.

remember to

Build on what the participants say and investigate the reasons behind their answers.